Three powerful customisation areas — each designed to make your brand shine and your customers feel valued.
Merchants can upload their own branded images for each stage of the customer redemption flow. These are sent automatically via the Telegram bot.
Sent to the customer showing their available cashback balance and OTP to present to the cashier.
Sent on successful redemption confirming cashback was applied and showing the new wallet balance.
Sent when redemption is unsuccessful — keeping customers informed and on-brand even in failure states.
Configure when customers receive reminders before their cashback expires. Create urgency and entice them to return within your chosen window.
Set how many days before expiry the first reminder goes out.
A final nudge closer to the expiry date.
Automatically re-engage customers who haven’t visited in a while. Set the schedule and message — Pyan Ann Ngwe does the rest.
Sent after X days since the customer’s last purchase. A gentle invitation to return.
A stronger follow-up for customers who didn’t return after the first reminder.
All images can feature your own mascot, store logo, or branding. Recommended size: 800 × 400px, PNG or JPG format. Use your brand colours, characters, or seasonal artwork to create a memorable experience for your customers.